Plants Are Friends

At Modglee.com, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free 30-day return policy. Please review the following guidelines to make the return process smooth and efficient:

Eligibility Criteria:

• The item must be in its original condition, unused, and in its original packaging.
• Returns must be initiated within 30 days of the purchase date.

How to Initiate a Return:

• Log in to your modglee account.
• Go to the "Order History" section and select the order containing the item(s) you wish to return.
• Click on the "Return Items" button and follow the instructions to complete the return request.

Return Shipping:

• Modglee.com will provide a pre-paid return shipping label for eligible returns within the specified 30-day period.
• Ensure the item is securely packed in its original packaging before affixing the return label.

Refund Process:

• Once we receive the returned item and verify its condition, we will initiate the refund process.
• Refunds will be issued to the original payment method within 7-15 business days.

Exceptions:

• Returns outside the 30-day window or without proper authorization may not be accepted.

Contact Information:

If you have any questions or need assistance with the return process, please contact our customer support team at help@modglee.com.

Thank you for choosing MODGLEE. We appreciate your business and are committed to providing you with a positive shopping experience.

Shipping Policy

At Modglee.com, we want to make your shopping experience as smooth as possible. Please take a moment to review our simple shipping policy:

Shipping Methods:

We offer standard shipping for all orders. Shipping costs and estimated delivery times will be calculated at checkout based on your delivery address.

Processing Time:

Orders are typically processed within 7-15 business days. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Costs:

Shipping costs are based on the weight of your order and the delivery location. You can view the shipping cost at the checkout before completing your purchase.

Shipping Destinations:

We currently ship to US only. If your country is not listed, please contact our customer support for assistance.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Delivery Time:

Delivery times may vary depending on your location and selected shipping method. Please refer to the estimated delivery time provided at checkout.

Shipping Updates:

We will keep you informed of any delays or issues that may affect the delivery of your order. You can also check the order status in your account on our website.

Lost or Damaged Items:

If your order is lost or damaged during transit, please contact our customer support team immediately for assistance. We will work to resolve the issue and ensure you receive a satisfactory solution.

Contact Information:

For any shipping-related inquiries or assistance, please contact our customer support team at help@modglee.com.

Thank you for choosing MODGLEE. We appreciate your business and hope you enjoy your shopping experience with us!